The privacy of our customers is a top priority for us. As part of your visit to our website we collect certain types of information from you. Please read on for information on how your information is being used by us. You are welcome to contact us via phone or email if you wish to discuss these policies with us.
We never share any customer information with any other company other than for the purpose of fulfilling customer orders and deliveries!
We collect two types of information from you when you visit our website and/or make a purchase from our website. These types of information are:
User-provided information. On each order placed on our website we collect some personal information from our customers. These details include name, address, email address, phone number, payment information etc. The sole purpose of collecting this information is to allow us to process and ship each order, and for us to receive payment for each order. In addition, we use the email address provided to send updates on orders, such as order confirmations, shipping notifications and other notifications relating to your order history. We do not store, nor do we even have access to, customer credit card details. During checkout all credit card details are processed in real-time by our payment processing company and we never get access to any credit card details.
Anonymous information. When you visit our website we will record certain information in a cookie on your computer. This information is collected solely to offer you a more personalised shopping experience on our site and also in order for us to track customer behaviour on our website, which helps us constantly improve our website. This type of information includes IP address, referring website, tracking of clicks on our website and from newsletters and promotions, operating system and browser version and other related information. All this information is anonymous which means we do not link it to your profile in our systems, and it is used mainly for statistical purposes. You may choose to set your browser to block cookies from our website. In this case you will still be able to browse our website but you will not be able to complete a purchase.
Any personal details collected is stored in our database which is encrypted and kept securely within our company. This information will never be shared with any other company or 3rd party. Occasionally we may contact registered customers with special offers and product updates. Each such mailing will only be sent to customers who have chosen to subscribe to our newsletter and it will always contain details on how to be removed from our mailing database. We always respect a customer's wish to be removed from our mailing list.
If you have any questions regarding your privacy as a customer please feel free to contact us anytime.
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